****UPDATE NOTICE*****22/6/09 I am away on holidays for a few weeks from 25/6/09, please do not send your ipods as i won't be able to fix them till i return. You can still contact me via email over this period for all enquiries

We will contact you with a detailed repair quote 24-48 hrs after your iPod has been received. If you do not approve the repair, we may offer to buy your iPod for salvage purposes.

Please use the following guidelines when sending your ipod in to dCoDa Technologies for service:

DATA - if you can, backup any data you want to keep before sending your unit in for service. We cannot be responsible for any loss of data on your iPod.

PACKAGING - Avoid using mailing envelopes. Use a sturdy cardboard box ie videotape / DVD postpack.

Use plenty of bubble wrap or other packing material that will protect the LCD screen in the event of an impact to the shipping box.

Please include the information requested at the bottom of this page inside the box with your unit. Failure to provide ALL of the information requested could result in delays in getting your unit repaired and returned to you!

WARRANTY - All repairs come with a 3 month warranty, unless otherwise stated, on parts and labour excluding shipping costs.

SHIPPING - We recommend that you use registered Australian Postal service, that way the iPod item can be tracked.

RETURNS - We will contact you once the repair is done to organise delivery back to you.

We use Australia Post or a Courier service.

DELIVERY-We do post service at the moment, if you need it urgent, please contact me to arrange local drop off.

Send your iPod to :

iPod Repairs

c/o Dcoda Tech.

3 / 279 Bay St,

Brighton-Le-Sands,

NSW, 2216

ph 0419 290831

You will receive an email from us confirming receipt of your shipment.

The information from the following form needs to be enclosed with your unit. Either print this page to fill it out or enclose a separate note with the unit, but please provide the information in the box with your unit.

NOTE : We will not charge you without your approval or perform any repairs that you do not specifically authorise.

Failure to provide ALL of the information requested below could result in delays in getting your unit repaired and back to you!

iPods not picked up within 4 months will be considered abandoned and disposed of accordingly.

Be sure to print this page, or include a hand written page, with all the information below and enclose it with your iPod.

Name:

Return Address:

City, State, Postcode:

Email address:

Daytime Phone Number:

Mobile Number :

iPod Serial number :( small letters found on the back of the iPod )

Would you like to be notified with a diagnosis and quote before any repairs are performed ( YES / NO )

Description of the problems you are experiencing with your unit (please be as descriptive as possible :

How will you pay for your repair ?

(choose one) Credit Card via Paypal / Bank Transfer / Cheque / Postal Money Order/ Other, please contact me for a payment method.

NOTE: with Credit Cards, we use PayPal.com.au, a secure payment service which accepts Visa, MasterCard.****Credit Card payments attract a small 3% fee to cover our costs

How would you like your package returned

(choose one) Australia Post Registered / Courier Service

Thank you for your business!